At TrendzFriend.com, we strive to provide you with a seamless shopping experience. This shipping policy outlines the terms and conditions for the shipment of products purchased from our website.

1. Shipping Locations

We currently ship to all major locations across India. International shipping is also available for select products. For details on whether we ship to your location, please contact us at pulivendulah@gmail.com.

2. Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• Once your order has been shipped, you will receive a notification with tracking details.
• In rare cases, processing may take longer due to high order volumes or unforeseen circumstances. We will notify you in such cases.

3. Shipping Charges

• Standard Shipping within India: Free for orders above ₹500. For orders below ₹500, a flat shipping fee of ₹50 applies.
• International Shipping: Charges vary based on destination and weight of the package. You will see the applicable shipping charges during checkout.

4. Delivery Time

Estimated delivery times depend on the shipping destination:

• Within India: 5-7 business days
• International: 10-20 business days

Please note that delivery times are approximate and may vary due to customs processing or other factors beyond our control.

5. Shipping Address

Please ensure that your shipping address is complete and accurate. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

6. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment.

7. Lost or Damaged Items

• We take utmost care to ensure that your items are packaged securely. However, if your order arrives damaged or is lost during transit, please contact us immediately at pulivendulah@gmail.com.
• We will investigate the issue and provide a replacement or refund as per our policies.

8. International Customs and Duties

For international orders, customs duties and taxes may apply and are the responsibility of the customer. Please check with your local customs office for more information.

9. Contact Us

For any questions or concerns about our shipping policy, please reach out to us at:

• Email: pulivendulah@gmail.com
• Address:  New Krishna Nagar , Keshava Reddy School Back Side , kurnool , AP, 518003, IN.